STANDARD TERMS AND CONDITIONS
EDUCATION & TRAINING PROVISION

These terms contain the entire agreement between the parties and unless otherwise agreed in writing by a Director of GB Training Ltd these Terms of Business prevail over any other terms of business or purchase conditions put forward by the Customer.
A Purchase Order (PO) must clearly state the PO number, course dates and fee together with all the invoicing details and authorised signature. All courses must be taken within twelve months of the date of the original order.
No deviation from these terms and conditions will be allowed without the express written permission of a Director of GB Training Ltd. No communication either verbal or printed on our websites or brochures will override these Terms and Conditions.
1. Payment terms.
To make a booking please use one of the following methods

Cheque
Cash
Online Payment via the Website

The full fee, including VAT, is payable 14 days in advance of the date of commencement of the first course. Any Discounts are subject to payment within 14 days of invoice date. Where invoices are not paid by the due date then the full list price shall fall due. Late payment invoices will be subject to a surcharge at the rate of 8% over the prevailing bank base rate. GB Training Ltd reserves the right to pass overdue debt to a commercial recovery company and or pursue overdue debt through legal proceedings, in this event a 15% surcharge will apply to cover the costs incurred. Where more than one course is booked on the same booking form, full payment for all courses, including VAT, is required 14 before the commencement of the first course or within 14 days of invoice whichever is sooner. We accept all major credit and debit cards for payment.

Unless otherwise agreed, a booking will be considered as provisional until payment has been received. A provisional booking cannot guarantee you a place on a course.

Please let us know in advance if you have any special needs regarding access etc or if you have any special dietary requirements. Vegetarian options are usually provided within any lunch arrangements that we offer.

2. Booking Conditions

For cancellations made up to ten days before the start date of the Course a refund of the fee less an administration charge of £20 + VAT will be made. There are no refunds for cancellations received within ten days of the Course start date for whatever reason. Requests to transfer will be subject to the same deadlines and charges as cancellations. Refunds are not given for delegates who fail to attend the whole of the course or do not complete the course.

An alternative delegate may be substituted at any time but please try to let us know in advance of the course. A change in delegate that is only notified on first arrival may result in a delay that could cause the delegate to miss part of the course.

We reserve the right to alter published programmes, timetables, examination, dates and times, tutors, speakers, consultants or venues and this may be without prior notice. Variations to agreed start and end times are at our sole
discretion.

We would only change fees after they have been invoiced in exceptional circumstances and with your specific agreement. If a fee for a specific number of participants has been agreed and this number is not reached then the pre-agreed fee will remain valid. Additional numbers will be charged as per the quotation. We also reserve the right to cancel programmes at our discretion in which case our liability shall be restricted to a refund of any fees paid to us.
In the event that you provide the venue, transport or equipment we have the right to verify its suitability and check appropriate insurance cover for all persons involved in the programme. We cannot accept responsibility for any possessions or property that you bring into or leave in venues.

Except in the instance of death or personal injury caused by our negligence, neither we nor our employees or agents shall be liable for any injury, damage, loss, consequential loss, delay or expense caused to you, your employees or agents. Opinions expressed are those of the individual tutor, speakers or consultants and not necessarily those of GB Energy Ltd

3. Confidentiality

We will keep all information you provide confidential from third parties. Other than for data that we have to provide to the Learning & Skills Council or other government agencies as a condition of funding support to the college and its learners. Data concerning delegate attendance, performance and achievement may be provided to the delegate's employer or sponsor. Information may be used to notify you about future courses. If you wish to be removed from our mailing list or would like your details updated. Please send us a note of your requirements to the above mailing address. Unless otherwise indicated, learning materials that we provide free of charge remain our copyright and should only be used for private study.

GB Energy (Renewables) Ltd
Great British Energy Ltd
Energy House
Cable Court
Pittman Way
Fulwood
Preston
PR2 9YW
Tel: 0844 7709522
Fax:0844 7709521